Do I need a referral?
No. It’s not necessary to have a referral to see a mental health practitioner at Oak Psychology Space. However, if you have a referral and a Mental Health Care Plan from your health practitioner, you may be eligible for a Medicare rebate. Please refer to the next question for details.
Can I receive a Medicare Australia rebate?
To find out whether you’re eligible for a Medicare rebate, you’ll need to contact your Doctor and book an appointment to discuss your difficulties. When booking the appointment, it might be helpful to let them know that you’d like to talk about a Mental Health Treatment Plan (formerly known as a Mental Health Care Plan) as you may need a longer appointment than usual. If appropriate, the Doctor will prepare a Mental Health Treatment Plan and provide you with a referral to a psychologist. If you have a referral and Mental Health Care Plan from your medical practitioner, you will be eligible to receive a Medicare rebate for part of the session fee – for up to 10 individual sessions per year.
What if I have Private Health Insurance?
If you have private health insurance, you may receive a refund for part of your psychology session fee. Contact your Private Health Fund to find out more. Please note that it is not possible to claim both a Medicare rebate and a refund from your Private Health Insurer for the same session.
What mental health conditions do you treat?
We work with clients experiencing a range of difficulties including: anxiety, panic, social anxiety, stress and burnout, low mood, depression, mood related disorders, adjusting to life transitions, grief and loss, and trauma.
What forms of therapy do you offer?
We offer a range of treatment options using psychological therapies that are backed by scientific research and are shown to be effective treatments (evidence-based therapies). Our primary therapy modalities are Acceptance and Commitment Therapy (ACT) and Cognitive Behaviour Therapy (CBT). We also incorporate other therapeutic approaches such as Exposure & Response Prevention (ERP), Mindfulness, aspects of Schema Therapy, and Self Compassion principals depending on the needs of our clients.
Do you offer family therapy or couples therapy?
No. At Oak Psychology Space, we focus on individual therapy only.
What will mental health therapy be like?
It’s common for some people to feel nervous about seeking psychological treatment. It’s okay to let us know if you’re feeling nervous at your initial session. (We’re open and honest in our communication and welcome the same from you).Your mental health professional will welcome you and will work to help you feel more comfortable. By the end of the session, our clients usually feel more relaxed and relieved once they’ve shared their difficulties, and understand that they have someone who is ‘on their side’.
The purpose of the first few sessions is for you to get to know your psychologist, and for them to gather information about what you’re struggling with, your symptoms (if any), and a bit about your family, lifestyle, work, school etc. Your psychologist will ask questions paced to suit you, and they’ll take notes to ensure that they have all the information they need to provide you with tailored, evidence-based mental health care.
After a session or two, we’ll work out what’s led you this point and we’ll start working towards your therapy goals. Each time we meet, we’ll check-in and talk about any difficulties you might have been having and any progress. We might work on some practical strategies or sometimes your psychologist might share information with you. The idea is to build your knowledge so that you have a ‘toolkit’ of things that you can practice and experiment with between sessions.
How frequent are appointments?
To start with, appointments are usually weekly or fortnightly. We’ll discuss this together at your first session. Then, the time between sessions will lengthen depending on your progress.
How many therapy sessions will I need?
It’s difficult to know how many sessions you’ll need because everyone’s situation is unique. Your progress also depends on your willingness to experiment with ‘therapy tools’ between sessions.
It’s typical for clients to have about 10 sessions. Some need less, others more. Some clients also value being able to check in with their Psychologist periodically after they’ve completed treatment for refresher or ‘maintenance’ visits.
Appointment times – how long is a psychology appointment?
Sessions run for 50 minutes. Sometimes your initial appointment may take a little longer – up to 60 minutes.
How do I book an appointment?
Simple! Contact us if you’d like to make an appointment. We will discuss suitability for treatment, and organise an appointment.
Do I need to do anything before my first appointment?
Once you’ve made an appointment for your initial consultation, we’ll ask you to complete an online registration form and email your referral and Mental Health Plan to us (if you have one). Our Services and Fees provide more information about referrals, rebates, and private health insurance.
Tips for your first appointment:
Some people like to be prepared. Before your initial assessment session, you might think about how to describe “what’s wrong,” and how it is impacting you. Perhaps it’s affecting your sleep? Your relationships? Your work? etc. Don’t worry if you’re finding it hard to put things into words – your psychologist is there to help you through the process.
Think about what you want to achieve by coming to therapy. We’ll work together to set some goals for treatment during the first few sessions.