Services

People see Psychologists for many different reasons.  It could be that you’re…feeling overwhelmed and stressed…feeling stuck or in a rut…feeling exhausted with life…feeling alone and needing to talk to someone about your difficulties…feeling confused and just not like your usual self…struggling with your confidence…worrying all the time…or struggling with relationships. Whatever it is, we know that everyone has unique experiences and difficulties – nothing is normal or abnormal – it just is.

We work with adolescents (over 15 years) and adults of all ages. We have a special interest in working with clients in early adulthood.

We provide assessment and therapy for difficulties related to:

  • Anxiety, worry, panic
  • Stress and burnout
  • HSC stress
  • Adjusting to life transitions
  • Low mood and Depression
  • Grief and Loss
  • Sleep
  • Body Image
  • Trauma
  • Confidence at work or school

Crisis Support

We are busy working with clients and as such, cannot provide crisis support. In the event of significant symptoms or suicidal thoughts, please refer to the crisis support options below.

  • Lifeline – 24 hour counselling, suicide prevention and mental health support support. Phone: 13 11 14.
  • Beyond Blue – 24 hour telephone support and online chat service. Phone: 1300 224 636.
  • Mensline Australia – 24 hour support for Australian men. Phone: 1300 789 978
  • Kids Helpline – 24 hour telephone and online counselling for young people aged 5-18. Phone: 1800 551 800
  • e-headspace – online counselling for young people aged 12-25 years.

Fees

Our fees are less than those recommended by the Australian Psychological Society. Please contact us for more information about our fees.

Payment is required on the day of your appointment.

Referrals and Medicare Rebates

You can see a Psychologist either with a referral or without a referral.

Referral: Your first step is to visit your Doctor (General Practitioner), Psychiatrist, or Paediatrician to discuss your difficulties. If appropriate, your Doctor will prepare a Mental Health Treatment Plan and provide you with a referral to see a Psychologist. If you have a Mental Health Treatment Plan and a referral, you will be eligible to receive a Medicare rebate for part of the Psychology session fee. Currently the rebate amount is $88.25 per session when you see a Registered Psychologist.

The next step is to contact us about an appointment.

You can claim up to 10 Medicare rebated Psychology sessions per year under a Mental Health Treatment Plan. Currently, an additional 10 Medicare rebated sessions may be available due to the impact of the COVID-19 pandemic. We can discuss this during sessions.

No Referral: It’s not necessary to have a referral to see a Psychologist. Some clients prefer to see a Psychologist as a private client. In this case, you won’t be able to claim a Medicare rebate. Simply contact us to discuss an appointment.

Telehealth (videoconferencing or phone sessions)

We offer Telehealth sessions. This is typically via internet using our secure videoconferencing software. We also offer sessions by phone if you prefer. You can claim a Medicare rebate for Telehealth sessions if you have a Mental Health Treatment Plan and a referral from your Doctor.

Comparisons between Telehealth sessions and in-person sessions have shown equivalent treatment outcomes for a range of mental health difficulties. This finding extends across child, adolescent and adult client groups.

Private Health Fund

If you’re a member of a private Health Fund, you may be able to claim a rebate from your fund for psychological services. The rebate amount will depend upon your level of cover, and your Health Fund. Contact your Health Fund to find out more.  

​Please note that you cannot claim a Medicare rebate and a Health Fund rebate for the same session.

Cancellations

We will send you a text message reminder 4 days prior to your appointment to allow you time to reorganise, cancel or re-schedule your appointment if necessary. We have a lengthy waiting list and we’d like to offer cancelled appointments to those clients in need. Cancellations within 24 hours of your appointment may incur a 50% cancellation fee if we are unable to fill your appointment.